Customer Pricing Policy
Wallack’s strives to offer the best products at the best possible prices. Wallack’s offers a variety of incentive programs, promotional sales, and discounts catered to each customer. See our Discounts section for more information.
Price Match Guarantee
If you see another store online or physical offering the exact same product at a lower price, we will match that price guaranteed. See terms and conditions.
Custom Framing Price Match Guarantee
Show us a quote from another frame shop and we will match it. Quotes must be from within the past 10 days, contain a date, and be from a frame shop within the Ottawa-Gatineau region.
Terms & Conditions In Store Price Match
- Wallack’s does not accept price matching from auction shops such as eBay. The price they show may end up higher when the bidding ends.
- The products must be the exact same when comparing. This includes make, model, barcode, etc
- The seller being compared to must have the item in stock
- We will match the price seen at the other website, or store, only if the total including shipping and handling, exchange rate and other charges is lower then ours.
- We only match prices on regularly advertised prices—we do not match coupons, club memberships, first-time buyer offers, or any other exclusive offer.
- The comparison business must be a Canadian Business as determined by Wallack’s
- Offer not valid on past purchases.
- Some other restrictions might apply
Discounts
Wallack’s offers regular customers a number of ways to save through sales promotions, coupons and rewards. In addition, Wallack’s offers students, teachers, professionals and organisations discounts through various affiliate programs.
Students and Teachers
Students enrolled in a professional institution with valid student I.D may signup for the Wallack’s student program and receive 10% off regular priced items. Students must show their Student I.D at cash in-store or email us with a picture of their I.D for online setup. Once you are approved, you can receive your discount online or in-store for the remainder of the year. Students and teachers must reapply each year starting in August.
Wholesale
Professional artists and businesses who buy a large amount of supplies every year may apply for Wallack’s Wholesale Discount Program. This program offers discounts of up to 20% on almost everything. To qualify, you must spend at least $2,000 per year and have a registered CRA business number. See store for details.
Educational Pricing
Wallack’s offers a number of products and services catered schools across the country. Contact us for more information.
Coupons
Wallack's offers a variety of coupons including BOGO, Total Purchase Discount, Item Discount and more. Discounts and coupons cannot be stacked or combined. Only one coupon or discount can be used per transaction.
Applying Discounts
Your Orange Circle Rewards account must be set up and tagged by Wallack's following one of the methods above. Once you have been set up, follow one of these two methods.
1. Online: Discounts will be automatically added to products once you have added them to your cart. You will only see your price on an item once it is in your cart and you are viewing that item from within your cart.
2. In-store: Remind cashiers you get your discount and they will apply it. After you have registered your ID with us, you won't need to show the card again until the following August to reset your account.